Newsroom | NetLync

How American Carriers Handle eSIM Transfers with eSIM-only iPhone 16 — and What It Means for Carriers in Other Regions

Written by NetLync | Sep 11, 2024 10:57:13 AM

With the release of the eSIM-only iPhone 16 in the US on Monday, one key question arises: how will American MNOs and MVNOs assist customers in transferring their eSIMs from older iPhone models to the latest device? And what does this growing trend mean for carriers in other regions?

Since Apple introduced eSIM-only iPhone 14 models in 2022, American customers have gradually adjusted to the exclusive use of eSIM technology. This transition continued with eSIM-only iPhone 15, and now, with iPhone 16, the rapid growth in demand for eSIM technology signals that a SIM-free future might be just around the corner.

While some carriers still offer traditional eSIM transfer guides involving QR code scanning and SMS authentication, these processes often lead to customer confusion, frustration, and support calls. To make it easier, device OEMs have pioneered a simpler and faster solution leveraging "Entitlements" technology.

Take Apple's eSIM Quick Transfer feature, for example. By simply bringing an old iPhone and a new iPhone together and following the on-screen instructions, customers can directly and easily transfer their eSIM profiles. This process, facilitated by an Entitlement Server, manages authentication, profile delivery, and SIM swap operations with ease. From the user's perspective, it feels almost magical—just a few taps, and the eSIM, along with all personal data, transfers to the new device with all the enhanced security of eSIM.

Entitlements is pivotal in eSIM Quick Transfer because it enables MNOs and MVNOs to authenticate and activate eSIMs directly through their systems, eliminating the need for user input. This results in a smooth, user-friendly experience when migrating eSIM data between devices.

As American carriers advance their eSIM capabilities, global markets are beginning to feel the ripple effects. For carriers outside the US, the shift toward eSIM-only devices is inevitable. However, becoming eSIM Quick Transfer-ready doesn’t happen overnight. Waiting until eSIM-only handsets reach their region could leave carriers unprepared and at a competitive disadvantage.

Forward-thinking carriers are already preparing by adopting solutions such as NetLync’s Entitlements-as-a-Service® (EaaS®). NetLync follows device OEM roadmaps closely, ensuring that any new use cases introduced by OEMs are immediately available on EaaS®. This allows carriers to implement new features immediately after a product release. Additionally, with EaaS®, eSIM integration can be deployed in just a few weeks.

To learn more about how Entitlements-as-a-Service® can support your eSIM Quick Transfer journey, sign up for an introductory tour.