Software-as-a-Service (SaaS) is a cloud computing-based software platform that is accessible by end users on the Internet with a fixed subscription fee. It works as a software distribution model where a software provider manages his software application on the cloud and provides a copy of that software on the Internet that the end users can subscribe to easily.
Anyone with a device and a good Internet connection can access the SaaS platforms without requiring any software or driver installation. Google Workspace, Microsoft Office 365, and Netflix are a few examples of SaaS.
Amazon, a cloud service provider, provides an innovative cloud computing platform known as Amazon Web Services (AWS) that provides various cloud-based services in one place with SaaS being one of them. SaaS AWS model provides you with a user-friendly platform to build any software or website in a few easy steps. With its wide range of resources and tools, organisations can distribute their services using a cost-effective and low-friction approach. All you need to take care of with SaaS applications include customer account creation, access management, resource provisioning, and account management from your software. SaaS AWS enhances the operational efficiency, technical capabilities, and agility of businesses and enterprises, by equipping them with useful tools including computer power, database storage, and content delivery services. Such tools help them to introduce innovative services and increase their growth and productivity.
If you are interested in SaaS AWS and want to learn how it is better than traditional telecom, this article provides a detailed overview of challenges being faced by traditional telecom companies and how SaaS AWS approach can prove to be a better solution for businesses and organisations. So, let’s begin:
The main challenges facing the traditional telecom companies
With each passing day, technology is advancing significantly due to the introduction of modern applications and service offerings. This enforces traditional telecom companies to come out of the old voice and data services and diversify in terms of service provision approach to survive in the highly competitive telecom market.
Traditional telecom companies are facing major challenges as technology is pacing rapidly. Such challenges are explained in detail below:
- Legacy systems:
Traditional companies employ legacy systems to perform telecom operations. However, legacy systems are often subjected to functionality issues, and they limit the flexibility of businesses to scale up or grow. Moreover, many legacy systems are no longer backed by their manufacturers which makes them more vulnerable to being attacked for the illegitimate acquisition of applications and databases. - High cost:
With increasing subscribers and new service demands, customer management and operational support services including request fulfilment, customer care, billing, and service activation are becoming complex, time-consuming, and costly. Moreover, the cost of purchasing updated software versions, delivering SMS on daily basis, or upgrading systems, to run and manage advanced applications, are also very high. - Limited Flexibility:
Traditional telcos offer limited working flexibility to their employees. They are restricted to be physically present in the office during certain times and cannot work remotely. This gradually lowers their efficiency and motivation. - Advanced Technologies:
Today, customers are more attracted to high-speed services and constant connectivity. They are no longer interested in purchasing and installing heavy software for either work tasks or entertainment. Thus, adapting advanced technologies has become crucial for traditional telcos. 5G and the Internet-of-Things (IoT) are the next communication technologies of the world. Integrating them into the infrastructure will help them to attract more customers and improve their performance.
Why SaaS AWS-based approach can help?
- Benefit 1: Highly secure:
SaaS AWS provides an extremely secure and flexible cloud computing platform that has been introduced yet. Due to its modern and state-of-the-art security protocols, this platform is being used in most sensitive organisations of different countries including the military, global banks, and other government departments. SaaS AWS consists of multiple cloud security tools with more than 300 security, compliance, and governance features.
There are 98 security standards supported by AWS that provide high-level encryption of users’ data. It offers a secure environment to its SaaS customers while using the SaaS services and tools to build applications or secure their data from malicious attacks. AWS also allows smooth shifting of your SaaS applications to AWS without compromising the data confidentiality on the public Internet. Moreover, it gives you the freedom to connect your virtual private cloud (VPC) to SaaS applications in a secure and scalable way.
Most users access SaaS applications individually. Each user is identified uniquely with his personal data including username, email address, role, and other data. In addition, every user is associated with a tenant which is a group of one or multiple users having the same opinion about the application being used. Every tenant is unique and comprises data including the tenant administrator, billing information, etc. Therefore, whenever a user makes a request, his request is accompanied by his unique identity and tenant which is properly validated by the SaaS application and then authorised access. Thus, SaaS AWS guarantees a secure experience to customers.
- Benefit 2: Cost-effective
SaaS AWS is a cost-effective approach that allows users to use the services while keeping a record of their costs as well as improving the cost profile of the SaaS application. Managing, tracking, and analysing costs is very crucial for any SaaS business. Especially in a multi-tenant environment, where multiple tenants exist and their activities and profiles are constantly changing, the effect of these tenants is significant over the cost of your application.
AWS Well-Architected SaaS Lens is an important tool for cost optimisation and tracking tenant consumption to calculate the cost-per-tenant. These parameters help in the successful development of the SaaS business and its technical strategies, operational activities, and scaling experience. It also enables you to align your tenant consumption with AWS resource usage by keeping a constant eye on real tenant activities and analysing their impact on cost consumption.
The cost structure of SaaS AWS is just like the electricity charges that you pay regularly after a fixed time. AWS allows you to pay for the individual services that you are using without requiring long contracts or licencing. If you decide to stop using the services, you do not have to pay any more service charges. Also, there is no termination fee.
Cloud computing-based SaaS AWS platform offers you a cost-effective solution where you can increase your computing power while reducing hardware requirements and physical data storage. Moreover, it saves you from paying licencing or upgradation fees for different software like in traditional companies. In addition, SaaS AWS does not require the maintenance and management of heavy systems that require constant power and cooling systems for working continuously which is also very expensive for traditional telcos.
- Benefit 3: Connectivity from anywhere
SaaS AWS allows users to stay constantly connected to network applications or services irrespective of location or time. Whether you are at home, workstation, in another city, or any other part of the world, you can access your online stored files or documents from the cloud platform at any time. It is an extremely flexible solution for remote workers, especially after COVID-19, allowing them to contribute to the better performance of the company from the workspace of their home and staying constantly connected to other employees via the Internet. It also enables the employees to virtually attend conferences or give important presentations without needing to be present at the workstation. In addition, it also eliminates the need of sticking to a single device. Rather, the employees can access the data from any device having a web browser and Internet connection. Thus, unlike traditional telcos, SaaS AWS liberates the users from the restrictions of physical presence.
As SaaS AWS allows the users to store files and documents in the cloud databases so it eliminates the risk of data loss which is a critical concern for traditional companies. This is because traditional companies store their valuable data files in computer systems which, being machines, can stop working due to any issue such as power outage, circuit damage, or system failure. This leads to the loss of important files which might never be retrieved. SaaS AWS keeps your data safe and secure, not only from getting lost but from hackers as well who can easily attack computer databases and steal confidential files.
The cloud computing-based Software-as-a-Service (SaaS) Amazon Web Services (AWS) platform which provides a flexible and easily accessible online software building and using platform to service providers and users. It helps software providers to create, manage, and offer their software services to users. This article also gives a detailed overview of the challenges that the traditional telcos are facing and how SaaS AWS is proving to be better and more beneficial for users than traditional companies in terms of cost, security, and connectivity.
Check out our website to see our own SaaS-based solution, which allows mobile carriers around the world to provide the best digital experiences to their customers